Data Protection & Privacy

a1bd Privacy Policy — Your Data, Protected

At a1bd, your privacy is not an afterthought. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.

Last updated: January 2025

Privacy at a Glance

The most important points from the a1bd Privacy Policy, summarised for you.

We Collect Only What We Need

a1bd collects personal data that is strictly necessary to operate your account, process payments, and comply with legal obligations. Nothing more.

We Never Sell Your Data

Your personal information is never sold to third parties for marketing or any other commercial purpose. Your data belongs to you.

Industry-Standard Encryption

All data transmitted between your device and a1bd is protected by TLS 1.3 encryption. Your information is stored on secured, access-controlled servers.

You Control Your Data

You have the right to access, correct, and request deletion of your personal data held by a1bd at any time by contacting our support team.

Cookies Are Used Transparently

a1bd uses cookies to improve your experience and analyse platform usage. You can manage your cookie preferences at any time from your browser settings.

You Can Opt Out of Marketing

If you have opted in to receive promotional communications from a1bd, you can unsubscribe at any time using the link in any email we send you.

How a1bd Protects Your Information

Multiple layers of security keep your personal and financial data safe on a1bd.

End-to-End Encryption

Every connection to a1bd is encrypted using TLS 1.3. This means that any data you send to or receive from a1bd — including login credentials, payment details, and personal information — is protected from interception at every step.

Secure Data Storage

Your personal data is stored on servers with strict access controls. Only authorised a1bd personnel with a legitimate operational need can access player data, and all access is logged and audited regularly.

Account Security Features

a1bd offers two-factor authentication and login activity monitoring to every registered player. These features add an extra layer of protection to your account beyond just your password.

No Third-Party Data Sales

a1bd does not sell, rent, or trade your personal information to any third party for commercial purposes. Any data sharing that does occur is limited to what is strictly necessary for platform operations and legal compliance.

Compliance-Driven Approach

a1bd's data handling practices are designed to meet applicable data protection standards. Our privacy practices are reviewed regularly to ensure they remain current and effective as regulations evolve.

Data Retention Limits

a1bd does not keep your personal data for longer than necessary. Once the purpose for which data was collected has been fulfilled and any legal retention obligations have been met, your data is securely deleted or anonymised.

1 Introduction

a1bd ("we", "us", "our") is committed to protecting the privacy of every person who uses our platform. This Privacy Policy explains how a1bd collects, uses, stores, and shares personal data when you visit our website, register an account, or use any of our services.

This policy applies to all users of the a1bd platform, including visitors who have not registered an account. By using a1bd, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, please do not use the a1bd platform.

This Privacy Policy should be read alongside the a1bd Terms and Conditions, which govern your use of the platform as a whole.

2 Data We Collect

a1bd collects personal data in several ways — directly from you when you register or interact with the platform, automatically as you use the site, and in some cases from third parties such as payment processors.

Information You Provide Directly

  • Full legal name and date of birth
  • Email address and mobile phone number
  • Mobile banking account details (bKash, Nagad, Rocket) used for deposits and withdrawals
  • Identity verification documents (national ID, passport) when requested
  • Communications you send to a1bd support
  • Responsible gaming preferences and self-exclusion requests

Information Collected Automatically

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Pages visited, time spent on the platform, and navigation patterns
  • Game activity, bet history, and transaction records
  • Session duration and login timestamps
  • Cookie and tracking data (see Section 6)

Information from Third Parties

In some cases, a1bd may receive information about you from third-party service providers, such as payment processors confirming transaction details, or identity verification services confirming the authenticity of documents you have submitted.

Data Category Examples Source
Identity Data Name, date of birth, national ID You / Verification services
Contact Data Email, phone number You
Financial Data Mobile banking account, transaction history You / Payment processors
Technical Data IP address, device info, browser type Automatically collected
Usage Data Game history, bet records, session logs Automatically collected
Communications Data Support tickets, chat logs You

3 How We Use Your Data

a1bd uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected.

  • Account Management: To create, maintain, and secure your a1bd account.
  • Payment Processing: To process deposits and withdrawals through your registered mobile banking account.
  • Identity Verification: To verify your age and identity as required by our compliance obligations.
  • Customer Support: To respond to your queries, complaints, and support requests.
  • Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct.
  • Responsible Gaming: To monitor gameplay patterns and identify players who may need support, and to enforce self-exclusion and limit settings.
  • Platform Improvement: To analyse usage patterns and improve the a1bd platform, games, and user experience.
  • Marketing Communications: To send you promotional offers and updates, where you have given your consent to receive them.
  • Legal Compliance: To meet our obligations under applicable laws and regulations.

a1bd will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review.

5 Data Sharing

a1bd does not sell your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Service Providers

a1bd works with carefully selected third-party service providers who assist us in operating the platform. These include payment processors (bKash, Nagad, Rocket), identity verification services, customer support tools, and analytics providers. All service providers are contractually required to handle your data securely and only for the purposes we specify.

Legal and Regulatory Authorities

a1bd may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of a1bd, our players, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of a1bd's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy implications before it takes effect.

a1bd never shares your personal data with third-party advertisers or data brokers. Your information is used solely to operate and improve the a1bd platform and to meet our legal obligations.

6 Cookies & Tracking Technologies

a1bd uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file stored on your device when you visit a website.

Types of Cookies We Use

  • Essential Cookies: Required for the platform to function correctly. These cannot be disabled without affecting core functionality such as login sessions and account security.
  • Functional Cookies: Remember your preferences and settings to personalise your a1bd experience.
  • Analytics Cookies: Help us understand how players use a1bd so we can improve the platform. Data collected is aggregated and anonymised.
  • Security Cookies: Used to detect and prevent fraudulent activity and protect your account.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the a1bd platform.

7 Data Retention

a1bd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention periods depend on the type of data and the purpose for which it is held.

  • Account Data: Retained for the duration of your account and for a period after closure as required by anti-money laundering regulations.
  • Transaction Records: Retained for a minimum of five years following the transaction date, in line with financial record-keeping requirements.
  • Identity Verification Documents: Retained for the period required by applicable law, typically five years from the date of verification.
  • Support Communications: Retained for up to three years from the date of the last communication.
  • Analytics Data: Retained in anonymised form for platform improvement purposes.

When personal data is no longer required, a1bd securely deletes or anonymises it so that it can no longer be linked to you as an individual.

8 Your Privacy Rights

As a user of a1bd, you have a number of rights in relation to your personal data. You can exercise any of these rights by contacting the a1bd support team at [email protected].

1
Right of Access

Request a copy of the personal data a1bd holds about you.

2
Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you.

3
Right to Erasure

Request deletion of your personal data where there is no longer a legitimate reason for us to hold it.

4
Right to Restriction

Ask us to restrict the processing of your data in certain circumstances.

5
Right to Portability

Receive your personal data in a structured, machine-readable format where technically feasible.

6
Right to Object

Object to the processing of your data for direct marketing or where we rely on legitimate interests.

a1bd will respond to all valid privacy rights requests within 30 days. In some cases, we may need to verify your identity before processing a request. Note that certain rights may be limited where we are required to retain data by law.

9 Data Security

a1bd takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.

  • TLS 1.3 encryption for all data in transit between your device and a1bd servers.
  • Encryption of sensitive data at rest, including payment information and identity documents.
  • Role-based access controls ensuring only authorised personnel can access player data.
  • Regular security audits and penetration testing of the a1bd platform.
  • Automated monitoring systems that detect and alert on suspicious access patterns.
  • Staff training on data protection and information security best practices.

While a1bd takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the unlikely event of a data breach that affects your rights and freedoms, a1bd will notify you and the relevant authorities as required by applicable law.

You also play a role in keeping your data safe. Use a strong, unique password for your a1bd account and never share your login credentials with anyone. a1bd will never ask for your password.

10 Minors

The a1bd platform is strictly for adults aged 18 and over. a1bd does not knowingly collect personal data from anyone under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will delete that data immediately and close the associated account.

If you believe that a minor has registered on a1bd or that we hold personal data relating to a minor, please contact us immediately at [email protected] so we can take appropriate action.

11 Changes to This Privacy Policy

a1bd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify you via email or an in-platform notification, and the updated policy will be published on this page with a revised "last updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of a1bd after any update constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the platform and may request account closure.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way a1bd handles your personal data, please get in touch with our team. We are here to help and will respond to all privacy-related enquiries promptly.

  • Email: [email protected]
  • Live Chat: Available 24/7 from your a1bd account dashboard.
  • FAQ: Visit our FAQ page for answers to common questions about your account and data.

This Privacy Policy was last reviewed and updated in January 2025. It supersedes all previous versions of the a1bd Privacy Policy.

Play on a1bd with Confidence

Your data is safe with us. Join hundreds of thousands of players across Bangladesh who trust a1bd for fair, secure, and exciting online gaming.

18+ only. Please read our Responsible Gaming page before you play.